Support

We’re here to help — whenever you need us. Our support team is available 24/7 to assist with orders, technical issues, or account questions. Whether you’re a rider, partner, or customer, nexmin support is just a message away.

Help Centre

Search our help articles, FAQs, payout info, and system guides — updated weekly.

Submit a Ticket

Have an issue? Submit a support ticket from your dashboard and get a response within 2 hours.

Chat with Us

Real-time support via dashboard chat or WhatsApp. No bots — just real people, 24/7.

Contact Your Manager

Direct access to your account manager for pricing questions, campaign support, or business
advice.

Need assistance but not a nexmin partner? Let’s talk.

I am a nexmin customer

Need help with your nexmin order? We’re here for you.

I am a nexmin rider

Explore our UK rider FAQs and contact our team for support.

I am an nexmin employer

Need help? Get in touch with the nexmin business team

Ready to become a nexmin partner?